I’ve been thinking about bank operations a lot lately. The term “bank operations” is a widely encompassing phrase that, depending on each individual financial institution’s practice, could cover a small area, i.e. only bookkeeping, or an entire backroom or non-customer-facing function. Deposit operations could include not only bookkeeping but also the management of the entire core deposit function: online banking, mobile and remote deposit, debit cards, ITM/ATM, electronic or digital banking, treasury management or business banking. The lending operation’s function also varies depending on the individual bank’s needs.