Where are your main bank and branches located? What is the market like?
Peoples Bank & Trust is headquartered in Troy. We have nine branches total (soon to be 10) located in Lincoln, St. Charles and Pike counties. We serve a variety of markets, from rural, agriculture-based towns to some of the fastest-growing areas in Missouri.
What is something unique about your bank?
We recently celebrated 100 years in business.
How did you get started in the banking business?
My first job in banking was as an assistant manager for one of the large national banks.
What is the most important thing you have learned from this career so far?
I’ve learned a lot about people in general. There are a lot of different personalities out there, and a lot of different expectations among customers and employees. In this business, you need to know how to talk to everyone and understand what’s important to them.
What prompted you to want to begin a career in banking?
I worked in the restaurant business for a long time before I began my banking career. That’s a tough business to be in when you’re starting a family. It’s a lot of nights, weekends and holidays. It was important for me to make a career change so I could be there for the times that matter as a father.
What is the most interesting thing you have learned from your transition to the banking industry?
The most interesting thing I’ve learned is the difference in approaches to banking that community banks take compared to the big national banks.
Tell us about your bank’s community investment efforts.
Our community involvement is everything. It’s so important to support the communities in which we work and live. It’s the primary engine driving trust, growth and long-term financial stability.
What is the bank’s biggest challenge in the area of online/mobile banking?
The biggest challenge in mobile banking for us is mitigating fraud risk.
What’s your favorite thing about your bank or banking in general?
My favorite thing about Peoples Bank & Trust is the positive impact we have on each community in which we do business. The people who work here are great, too.
If you didn’t have a career in banking, what other career would you choose?
My dream job is to be a farmer.
